Privacy Policy

1. Who We Are

tanX Innovations is an IT services and digital solutions company specializing in Social Impact Analysis platforms (SIA MIS), NGO/CSR digital transformation, AI & automation, cloud services, and custom software development. We design human-centered technology to empower social impact organizations.

2. Information We Collect

2.1 Personal Information

Your name, email, phone number, organization name, communication details, and account information provided through our website or platforms.

2.2 System & Usage Data

Device information, browser type, IP address, usage patterns, login logs, and technical diagnostics to improve performance and security.

2.3 Uploaded or Processed Data

If you use SIA MIS or our platforms, you may upload beneficiary data, project metrics, field activity records, reports, surveys, and documents. This data remains fully owned by your organization.

2.4 Cookies & Tracking

We use cookies and analytics tools to improve user experience, optimize performance, and personalize content.

3. How We Use Your Information

• Provide and enhance our software and services
• Enable Monitoring & Evaluation features in SIA MIS
• Improve system performance and user experience
• Respond to inquiries and support requests
• Strengthen security and prevent misuse
• Customize platform features for organizations

We do not sell or trade your information.

4. How We Share Information

4.1 Service Providers

We may share data with trusted partners for cloud hosting, analytics, cybersecurity, or support tools—all bound by strict NDAs.

4.2 Legal Requirements

We may disclose information if required by law or to protect user safety.

4.3 Organization’s Own Data

All MIS-related data is 100% owned by the client organization. tanX Innovations does not use or share this data externally.

5. Data Security

We implement industry-standard safeguards including encryption, secure cloud hosting, access control, monitoring, and regular audits to protect your data. However, no system can guarantee absolute security.

6. Data Retention

Data is retained only as long as required for service delivery, legal compliance, or based on the organization’s instructions.

7. Your Rights

You may request access, correction, deletion, export, or restriction of your data. Contact us at info@tanxinnovations.com to exercise your rights.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Continued use of our website or services implies acceptance of the updated terms.

10. Contact Us

For questions or concerns regarding this policy, contact us at:
info@tanxinnovations.com